I found the article about Lied Library very interesting. Since I have only worked in one academic library it was interesting to see how another (larger) school works. At Gettysburg we spend a lot of effort to expand our digital resources. I like that Lied Library has laptops that students can check out. I think that is a really good resource. I like that they have a system for keeping track of who uses the lab computers they have in the building, but I am very uncomfortable with the fact that they sometimes have to go up to community patrons and ask them to leave. At Gettysburg community patrons check out USB keys that time out after 2 hours. I feel a lot more comfortable with that than asking employees to kick people off computers. I love that Vaughan says "Staff are not conducting brain or heart surgery, or flying an airplane. Acknowledging this helps keep thing in perspective" (46). My boss constantly says something similar, and it's good to keep in mind. Nothing in the library is a life or death situation, even though some people try to make it seem like it is, and that's good to keep in mind.
I never thought about the issue of information technology literacy until I read Lynch's short paper. Since I grew up in a digital age I never thought about how much of a struggle everything must be for people that are not IT literate.
I agree with the OCLC report that people are more concerned about content, not how they receive it. I believe that patrons tend to be "format agnostic" (2). Many things are now only available digitally. the Oxford English Dictionary may no longer be available in print and even the New York Times said they eventually won't print either (see my earlier post). I have seen situations where a professor will interlibrary loan request a book we hold as an ebook because they rather have a hard copy, but generally patrons are happy with either, especially students.
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